Back-office firm Firstsource Solutions has revised its dollar revenue guidance for 2009 to 21% following international financial crisis and volatility in the stock market. Earlier, it had projected 33-38 per cent revenue guidance for the ongoing fiscal.

Managing Director and CEO of country’s third largest pure play BPO, Mr Ananda Mukerji said, “There is a slowdown everywhere and hence volumes are not as robust as we would have liked it to be. Though seven of our top 10 customers have increased their business with us, the increase is not to the degree we had anticipated.”

Firstsource has expected three per cent impact on the business due to cross currency movements. Its credit card collection business is impacted due to tight economic conditions. However, its telecom and healthcare practices continue to remain stable.

The company expects EBIT margins in a range between 10-10.5 per cent. It recorded 38 per cent dip in consolidated net profit for the second quarter ended September 30, 2008. It currently stands at Rs 28.2 crore from Rs 45.59 crore in the corresponding quarter last year. Firstsource also suffered exchange losses of Rs 108 crore, causing huge impact on its earlier revenue guidance.