BPO service provider Firstsource Solutions Ltd. has entered into an $80 million, five-year outsourcing agreement with Barclays PLC. for credit card business.

As per the agreement, Firstsource will manage and operate Barclays operations center in Colorado Springs and provide customer care and collections support to Barclays U.S. Cardholders.

The partnership is expected to provide Barclays with increased operational efficiency and flexibility, and help both companies support their expanding operations in United States.

India-based Firstsource provides customized business process management to global leaders in the Banking & Financial Services, Telecom & Media and Healthcare sectors. The company has a global delivery model with operations in India, US, UK, Argentina and Philippines.

While Barclays PLC is a major global financial services provider engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services.