For all the users of the Indian Postal service, they can share their grievances via their Twitter account. Yes! Indian Postal Service is the first Government of India enterprise to arrive on the micro-blogging platform. It appears that the this account will be used to post updates about various news concerning postal services - apart from taking up grievances of consumers.

Although the profile debuted three months back it slowly is catching up on speed, and in this brief span it has managed to solve many a consumers grievances, signifying that social networks can come in handy in customer service apart from being a past time service.

Also for the ones who wish to know what and how they can send or share materials can approach for Twitter service. It seems that there is only person who is accountable for the entire operation which means a tough time for the users. However one can have their hands-on on the postal service by following the @PostOfficeIndia link.