The Brihanmumbai Municipal Corporation (BMC) has confirmed its plans to implement a new system to monitor and improve civic services like garbage collection and water supply.

The system under consideration will scientifically map civic services provided by the BMC and set time-limits to ensure timely services. Using the new system, the civic body will, for example, will be able to know on daily basis the extent of waste disposed, garbage segregated, as well as loss of water due to leakages.

The civic body will also be able to use the new system to manage and enhance its performance and restructure its administrative set-ups, if needed, to provide better services.

Speaking on the topic, Additional Municipal Commissioner (Projects) Rajiv Jalota said, "The project will create a permanent mechanism for data assessment to monitor SLB achievements in a sustained manner."

Jalota added the civic body would appoint private consultants within the next three weeks to set up the required system and software in thirty months.

The system is a requirement for achievement of service level benchmarks (SLBs), identified by the union government, and to be achieved by local civic bodies across the country to get funds under the Centre's Jawaharlal Nehru National Urban Renewal Scheme.