US authorities cracking down on scam involving Indian call centers
The authorities in the US are cracking down upon companies in the country that have used services of the call centers from India for scams.
The authorities are investigating a company based in California that used Indian call centers to make fake and often threatening call for debt collection to the UC customers. According to records, customers have received millions of calls from India. People behind those fake calls have collected more than five million from its victims since January 2010.
David Vladeck, Director of the FTCs Bureau of Consumer Protection said, “This is a brazen operation based on pure fraud, and the FTC is committed to shutting it down.”
This is the first time that such cases have surfaced in the US, where in the services of India call centers have been used to make fake and threatening calls in the US. A District court in the US has issued an order to stop all such calls.
The FTC says that people involved in fraud, somehow stole information submitted by consumers when they applied for loans online. The FTC has filed a suit against American Credit Crunchers, associate firm Ebeeze LLC and the owner Varang Thaker.
Mr Thaker obtained information including Social Security or bank account numbers of customers in the US and then used this information to threaten customers to pay loans that were not owned or that he was not authorized to collect.