HCL Tech & Hercules Signs Infra Mgmt Deal
Technologies has signed up a multi-year, multi-regional agreement with Hercules Inc, a top specialty chemicals maker and supplier.
The multi-million dollar order spans end-to-end IT infrastructure management across network, datacenter, IT security, desktop and help desk services.
According to the company’s release, HCL has already finished the first round of transitioning some IT procedures and is presently managing the majority of LIVE operations of Hercules’ IT Infrastructure in the Unites States.
The transition of added infrastructure support in Europe will be finished by November 2007.
Accompanying the transition phase, the combined co-sourcing deal is projected to comprise about 60% offshore and 40% on-site work distribution to help make sure 24x7 availability of Hercules’ IT operations.
Anant Gupta, COO, HCL Technologies (infrastructure service division), said, “We have a unique approach to IT infrastructure management service delivery that offers our customers enhanced value in the short term as well as over the life of the relationship. By remaining focused on our vision for transformational relationships with customers. We have been able to provide significant benefit beyond cost arbitrage to our customers. We are excited about the value we can jointly create in this relationship and are committed towards enabling Hercules to further accelerate its business growth.”