The CESC has signed an MoU with SP Global Solutions (SPGS), a subsidiary of Singapore Power and a leading power utility for consultancy support.

Mr. Sanjiv Goenka, vice-chairman of CESC, after signing the agreement with Mr. Ong Boon Hwee, chief operating officer, Singapore Power and director of SP Global Solutions said, "At present, three of CESC's generating units rank among the top five units in India ........a recent analysis, carried out by Netherlands-based KEMA, who developed the System Average Interruption Duration Index, rated the power distribution system in Singapore as the most reliable in the world, which leads cities like Tokyo, Hong Kong, Seoul and Melbourne. It has the shortest power disruption in any city, at 1.14 minutes.”

Mr. Goenka stated that for the first year, SPGS shall provide consultancy support to build up a very strong and reliable network in its licensed area and CESC would spend around Rs 2,000 crore over the next three to five years to upgrade itself.

Further talking about the deal, he added, “CESC is the first major power company in India to induct a world leader in rejuvenating our distribution system. The experts from Singapore will come and stay with CESC officials for in-depth analysis and study to infuse the Standard Operational Process. It will be for one year now, and if needed the period of association can be increased.”

It was also made clear that no extra tariffs shall be imposed on the consumers, he stated, "I will not say we will reach Singapore standards in a year, because we can't. But I can definitely say that the consumers will be much better served than they are being now."