In an attempt to help the credit card holders, Reserve Bank has made it clear that the banks will have to pay a penalty for harassing customers over misuse of unsolicited cards.
The banking regulator in its latest stringent guidelines has said if a customer is billed for unsolicited card, which is issued and activated without his consent, the card issuing bank shall not only reverse the charges forthwith (on misuse of unsolicited cards) but also pay a penalty without demur to the recipient amounting to twice the value of charges reversed.