Software exporter Tech Mahindra is planning to expand its presence in Eastern India by setting up a new BPO Centre in Kolkata.

The latest move has been planned by the company to focus on providing end to end customer service delivery to Telecom Service Providers.

The new center would be equipped with the latest Voice and Data technology, green desktops, high class security, 24X7 cafeteria, PA system, Plasma TVs, Conferencing facilities and World Class work environment and aesthetics.

According to sources, the centre will have about 1000 seats in the initial ramp up with 500 seats coming up in end July 2009 and another 500 in the end Aug 2009 time frame.
 
The Kolkata facility will primarily service Reliance Communications' operations in the first phase of ramp up. However, it would cater to other clients in the future.

It should be noted that proposed facility is Tech Mahindra's 5th BPO unit in India. The company already has centers in Noida, Pune, Chandigarh and Chennai and two overseas centers in Belfast and New Castle.