SpinVox, a British company that converts telephone voicemails into text messages, has reacted sharply to refute BBC allegations over its technology and privacy standards.

Earlier, BBC claimed that SpinVox used human transcribers, rather than technology to work out answer phone messages.

SpinVox said in a blog the allegations placed by BBC are "both incorrect and inaccurate".

Spinvox's Chief Executive Officer, Christina Domecq denied that the vast majority of voicemails the company transcribed were done by call centre workforce.

Rather the company claimed that it used an automated system to decipher messages.

The Company also said it would be impractical for human transcribers to decipher messages sent by company's hundred million users worldwide.

SpinVox further said that BBC's recent move would incite privacy concerns.

On the other hand, BBC claimed SpinVox used the services of call centre workers as far as Philippines and South Africa to decipher the messages.

However, SpinVox accepted that company used some human intervention where inconsistencies arose.