Microsoft fixes “temporary outage” of its MSN, Windows Live and Hotmail services
Microsoft on Friday morning fixed its previous day glitch affecting its MSN, Windows Live and Hotmail services. The “temporary outage” caused widespread panic among users when their sign up was invalidated with their inboxes disappearing, and instructions for signing up a new e-mail account!
Late Thursday night, Microsoft assured the users that their inboxes as well as e-mails were “safe,” and that the quandary resulted from an “incorrect message,” which apparently had been sent out during the company’s “routine maintenance” procedure.
Confirming that the dilemma was over with, the company said on its blog: “All Hotmail services are back to normal and the outage is resolved. If you are still having problems, we encourage you to first try Windows Live Help. If you still have problems, you can submit your problem directly to the support team.”
However, the while that the problem lasted, it actually scared the wits out of the countless, regular Hotmail e-mail users! Frightened and perturbed by the outage of sorts, most of them felt that the malfunction had resulted from an attack by an Internet virus or bug.
After promptly acknowledging and finally addressing the problem, Microsoft render an apology on the blog post saying: “We apologize for any inconvenience that was caused by this issue, and we thank you for using Windows Live.”