Aegis BPO Services, an Essar Group company, has entered into an agreement to buy the call centre operations of Time Warner Inc-promoted AOL in Bangalore for an undisclosed amount.

The sellout is part of Time Warner Inc's global internet services and media company’s strategy to exit non-core businesses and concentrate on core business.

Under the agreement, Aegis will provide customer service and technical support to AOL customers.

Market analysts expect that this buyout will enable the Mumbai-based Aegis to enhance its voice and non-voice offerings in the tech support space.

Aegis, which was ranked among India’s premier BPO companies by a Dataquest and NASSCOM survey earlier this year, employs more than 19,000 people across 23 centres worldwide. It serves some of India’s leading companies in telecom, retail, banking and insurance sectors, as well as many Fortune 500 clients in the USA.

The deal will be completed by the end of April 2008.