Ushacomm, a leading telecom software company has inked mutual agreement with Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions.

The company has entered into this strategic alliance with the aim to offer a unique solution that helps service providers improve their top-line by producing new offers for existing customers and also to cut down the cost of acquisition of new subscribers.

The sources said that this solution is set up on the capabilities around Business Support System (BSS), Customer Relationship Management (CRM) and Business Intelligence (BI) and is named as TIB-X (Telco in a box).

TIB-X is a pre-configured, tightly integrated solution which combines the capabilities of BSS (Business Support system), Business Intelligence and CRM.

Backed by strong quality practices and up-to-date R&D facilities of Ushacomm and Talisma, TIB-X offers service providers a high-tech solution that helps them to remain competitive.

According to sources, TIB-X will be very useful for operators, especially new entrants by helping them to profitably roll out and sell new offerings to their existing customers and also helps to intelligently launch campaigns to the target prospects.

The authorities of UshaComm stated in a communiqué that TIB-X will play a crucial role in keeping the business of service providers competitive and agile.

TIB-X being a pre- integrated solution, renders itself to a rapid implementation and gives the operator a single window to handle and support the solution, which otherwise is a major challenge to be solved by having multiple sources of applications.

Ushacomm's solutions are known to eliminate risk and empower the operator by providing highly advance and state-of-the-art business support solution. Ushacomm offers off-the-shelf products and managed services for running its billing, mediation and interconnect solutions.