TCS to continue its IT services for Singapore Airlines
Tata Consultancy Services would continue to provide IT services to Singapore Airlines for another three years, providing all basic application solutions to the airlines for its efficient working. The airline chose the Indian IT firm in a formal vendor selection process under existing terms and conditions.
TCS said in a press release that Singapore Airlines expressed confidence in the firm due to its unmatched integrated IT services and capabilities to handle complex problems. The firm is providing IT services to the air carrier for the past 12 years, revamping its application modules and increasing its efficiency by reducing operational costs and increasing productivity.
The firm said, "TCS' rigorous metrics-based management model and airline domain expertise will ensure increased responsiveness for Singapore Airlines customers and its application rationalization programme will help the airline minimize costs, reduce risks and increase business agility.''
TCS earned total of $5.7 billion revenues from the travel and transportation business in the financial year2008 and launched Travel & Hospitality Innovation Lab in 2007 to deliver enhanced customer services to the airline.