GoDaddy apologizes for service outage with 30% across-the-board discounts

GoDaddy apologizes for service outage with 30% across-the-board discountsOn Thursday, the Internet’s largest domain registrar GoDaddy revealed in an announcement that it is - as an apology to its customers for the recent service outage - offering 30 percent across-the-board discounts, which will be available over the next one week.

With the September 10 outage having led to the disruption of GoDaddy services for several hours, the company’s CEO Scott Wagner extended an apology to the customers, saying in an email that the company was aware that it has “let you down.”

Further adding that the outage “may have impacted your website, your e-mail and other Go Daddy services,” Wagner said in its email to the customers that GoDaddy takes its responsibilities - as well as the trust which the customers place in the company - “very seriously.”

In his email, Wagner also said that the service outage was largely a result of "a series of internal network events that corrupted router data tables"; and added that GoDaddy had already taken remedial measures for fixing the issue.

With the apology by Wagner also accompanied with the disclosure about the ‘30 percent discounts’ offer, GoDaddy also revealed that customers can avail the discounts by using the code Apology4a at checkout.

The all-encompassing discount offer by GoDaddy will bring down the ‘per year’ registration cost of a domain to nearly $9.10; thereby underscoring a flattering comparison of GoDaddy with other registrars who charge a nearly $13 annual registration fee for a .com domain.